Dating services consumer complaints aberdeen speed dating

The reason is as follows: Complaints from customers are regarding the company's automatic renewal program.The Bureau recommends that you read and understand the company's policies on automatic renewal and cancelation.Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration.

dating services consumer complaints-85dating services consumer complaints-26

As well, many consumer complaints allege LLC has continued to bill them for services although they had cancelled their memberships. Read More BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating.

BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising.

These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges.

Transparency or a lack of disclosure around automatic renewals is also a concern.

“If a ‘free’ offer isn’t really free, pricing isn’t clear, or a contract is easy to sign up to but hard to get out of, then we will find it,” Ms Rickard said.

As soon as a new user set up a free profile, he or she began to receive messages that appeared to be from other members living nearby, expressing romantic interest or a desire to meet.

However, users were unable to respond to these messages without upgrading to a paid membership.

“Protecting consumers is a shared responsibility and the ACCC will continue its previous work with industry to develop best practice guidelines and identify ways to protect consumers from romance scams.” Dating websites – Important consumer tips: Background The ICPEN Sweep is in its 16th year.

Tags: , ,